All orders are dispatched from our warehouse in the Lithuania. We use a variety of local carriers on a tracked service. All orders placed before 1:00pm (CET) leave our warehouse in Lithuania the same day. Orders after 1:00pm (CET) will be dispatched the next working day.
Wholesale/B2B orders may take an additional 2-3 business days.
Lithuania - 3.99 eu
The Netherlands, Germany, France, Estonia, Latvia, Poland, Belgium – 8.99 eu
Unhappy with your purchase? No worries! You can return it free of charge for a refund within 60 days of receiving your order, provided the goods are in the same condition as when you received them. You can request a return online, using our contact page. To log in, you will need the email address or phone number you placed your order with. If the item was a gift, please contact us with the full name of the person who placed the order and we'll get back in touch with instructions. Once your return is received and processed at our warehouse, we will refund you the full price of the product within 5 working days.
*Returns and exchanges do not apply to wholesale/B2B orders.
If you find your Mat or Pillow too light, or too intense, you may exchange it for another intensity within 60 days, provided the goods are in the same condition as when you received them. You can start your exchange online, using our contact page. To log in, you will need the email address or phone number you placed your order with. If the item was a gift, please contact us with the full name of the person who placed the order and we'll get back in touch with instructions for exchange. *This applies to Shakti products bought directly through the Shakti EU website only. Products bought from any of our retailers are not eligible for returns, or exchanges directly with Team Shakti Distribution Limited. In the event you are wanting to return/exchange a Shakti product that has been purchased through one of our retailers, you must arrange this directly with the retailer you bought it from. Each retailer will have their own return & exchange policy. Please note that we only offer 1 exchange per order.
The Shakti Mat is used as a wellness tool for overall health and vitality. Most commonly it is used to support deep sleep, healthy circulation, relaxation of tense muscles, relief from stress, relaxation, and general vitality. These benefits are accessible through the principles of acupressure, all within the comfort of your home.
Acupressure is a long-standing and well trusted practice from Eastern roots. While this practice is reasonably new to the Western world, it dates back 2,000 years and is now adopted by reputable practitioners around the world. The Shakti Mat mimics this ancient technique to reproduce the benefits and make the practice of acupressure more widely available.
If you’d like to learn more about how The Shakti Mat has helped others experience the benefits of acupressure, read their reviews here.
When using The Shakti Mat, thousands of spikes apply pressure to your skin and muscles. If you’re like most, this experience can be uncomfortable and prickly at first. This will last a couple of minutes before a tingly sensation occurs, similar to deep heat, as the area warms. Discomfort then evaporates, muscles start to feel relaxed, and tension eases. This process can lead to feelings of bliss, and a state of such deep relaxation you may even nod off to sleep.
As humans, we all have different sensitivity to pain. For some people adjusting to The Shakti Mat can take just a couple of minutes, while for others it can take a couple of sessions. Over time, you will adjust to the initial discomfort, as your body learns to respond more readily to the pressure applied by the Mat.
For most, the experience can be uncomfortable at first. Often the body goes into ‘resistance mode’ due to any stress you may be carrying physically or mentally. After around 3-5 minutes, however, discomfort tends to transition into relaxation. Everyone is different. So while your friend might take to The Shakti Mat straight away, you may take a couple of weeks to adjust. Our top two tips for newcomers are…
Tip #1: Relax and give in. The more you resist the spikes and tense yourbody, the more it will hurt. Use your breath to calm the body, or try distracting yourself with a book, podcast, or TV show.
Tip #2: Be patient with yourself. Don’t expect to be a perfect Shakti-er straight away. Rise to the challenge knowing that with time and commitment you will soon love the experience and won’t want to miss a session.
If you’re wanting more tips for getting over the Shakti ‘hump’, get in touch or join the lively acupressure community. There are plenty of like-minded people who can help you on your Shakti journey!
The Shakti Mat range varies in intensity based on the number of spikes. Contrary to what you might think, the fewer spikes the Mat has, the more intense the effect. This is because your body weight is distributed over fewer points, resulting in a more intense experience.
Products in order of intensity:
The Shakti Light (Yellow) has 8,000 spikes and is recommended for those who are sensitive to pressure, or seeking a light acupressure experience.
The Shakti Original (Orange, Black, Pink or Green) has 6,000 spikes and is the Mat we recommend to most people. If you don’t meet the description of the Light or Advanced Mats, then this is a great place to start!
The Shakti Advanced (Indigo) is a step up for all the Shakti veterans out there looking to intensify their Shakti experience. The Advanced has the least number of spikes (only 4,000). Try the Advanced Mat if you have a strong pain threshold, enjoy deep tissue massages, or have been using the Original Mat for 6 months or more.
We want everyone to experience the benefits of The Shakti Mat. That’s why we offer a 60-day free returns policy. If you’re worried the Shakti Mat isn’t right for you, then feel comfortable knowing you can send it back or exchange it, free of charge. Find out how you can organise a free return in the returns and exchange section of our FAQs
Absolutely! All Shakti Mats and Pillows are Latex-free except for our Blissfoam™ products.
•Shakti Acupressure Mat – Blissfoam™
•Shakti Acupressure Pillow- Blissfoam™
Our Blissfoam™ is made from natural rubber and wrapped in a soft organic cotton sleeve, as well as the GOTS-certified organic cotton outer that the spikes are attached to. That being said, do check with your GP or an allergist if you have known sensitivities.
All Shakti products are backed by a 5-year Warranty that covers defects in craftsmanship and materials. We use materials such as GOTS certified organic cotton and ABS medical-grade plastic, selected for their quality, longevity and strength to ensure you’re Shakti-ing for years to come. Should you face any product issues beyond wear and tear, please contact us with photos and details of the defect, and we’ll guide you on submitting a warranty claim.
Always follow these exact instructions while heating.
Fold into a square shaped bundle and place on a clean, dry microwave safe plate. Never place your Weighted Wrap directly inside your microwave as contact with residual dirt or oils can result in the fabric burning.
Heat for 30 seconds. Remove from microwave and carefully test temperature on both the inside and outside of Weighted Wrap bundle. If desired temperature has not been reached then flip the wrap and heat for a further 30 seconds. This ensures even heating. Repeat until desired heat is reached but never exceed the maximum heat time in total. Do not overheat.
– Never heat for more than 30 seconds per cycle.
– Never exceed the maximum total heat time of 3 minutes (700-1000W) 4 minutes (0-700W).
Monitor constantly while heating.
Take care when removing from the microwave or oven and check it is at a comfortable temperature before use.
Reheat only from room temperature.
Do not allow children to heat the Weighted Wrap.
Your microwave must have a rotating tray. If it does not rotate hot spots can occur resulting in overheating or fire. It must be able to fit the Weighted Wrap comfortably without touching the tops or side so that it can rotate freely. Minimum size for the interior of the microwave is 30cm x 30cm and 14cm in height.
Unfortunately, our Weighted Wraps are not compatible with dual function / built in / convection microwaves. These devices often contain metal grills and lack rotating trays. Contact with metal, or close proximity while microwaving will result in damage to the wrap or fire.
Never use with incompatible microwaves.
Check temperature is comfortable before applying to the body.
Never use in confined spaces that can trap heat, such as under blankets or in bedding. This can result in fire. Never warm your bed with The Weighted Wrap, we recommend a hot water bottle instead. If using inside your Shakti Mat ensure it is in a well ventilated environment such as the floor or a yoga mat. Do not use inside your Shakti Mat on a bed.
Not recommended for people who may have reduced awareness of temperature or feeling in their skin, e.g. diabetics, people with nerve damage, or people with an impairment that prevents them recognising they may be burnt. This product can cause burns when overheated. Avoid prolonged direct contact with the skin.
Inspect at regular intervals.
Discard if found worn or damaged. Discard if you notice an overcooked or burnt smell. Do not ingest contents.
The external cover of The Shakti Eye Pillow can be gently machine washed with mild or eco-friendly detergent.
Both The Eye Pillow inner and Weighted Wrap can be hand washed. Simply spot clean with a damp cloth and liquid laundry detergent or hand wash in warm soapy water. Rinse and hang to dry in the shade.
Avoid: wring and tumble drying, irons, and harsh detergents or bleach.
Due to the handmade nature of Shakti products, this can happen on occasion. Luckily it’s an easy fix! If you still have both the spike and back disc, you can reattach them by simply pushing the smaller disc up through the fabric, and then clamping down the spike on top so both parts connect (something heavy like a book will work well). You should hear a “click” when the spike is attached to the disc.
If the spike/clip has been lost, let us know and we will get replacements in the mail for you as soon as possible. Please contact us with your order number and we can arrange this.
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